We sincerely apologise

We apologise for your lost baggage and understand what an inconvenience this is for you. Please rest assured that we will do everything we can to assist you.

If your baggage details have been entered into our worldwide computerised baggage tracing system, you can check the status of your delayed bag and, as needed, modify the delivery and contact information – track it here:

Open World Tracer

When contacting us by mail or phone please inform about:

1. Bag tag number

2. Full name

3. Flight number e.g: KL1124

4. Flight route e.g: From JFK to CPH via DUS

5. Baggage type, colour and description

Arrivals/Lost & Found

Denmark

You can check the status of your baggage on World Tracer

We are working 24 hours a day to locate your baggage and we will contact you as soon as your bag is ready for delivery. We thank you for your patience and apologise for any inconvenience.
Copenhagen (CPH) lostbags.cph@aviator.eu
Tel: +45 3247 4700

Finland

You can check the status of your baggage on World Tracer

Arrival Service:
Terminal 1 tel +358 30 600 3597 arrivalservice.HEL@aviator.eu
Open acc to traffic, phone services 9-13 & 17-21
Terminal 2 tel +358 30 600 3516 arrivalservice.HEL@aviator.eu
Open acc to traffic, phone services 9-13 & 19-22

Norway

You can check the status of your baggage on World Tracer

We are working 24 hours a day to locate your baggage and we will contact you as soon as your bag is ready for delivery. We thank you for your patience and apologise for any inconvenience. If the OSL Arrival Service phone line is busy, please send us an e-mail ll.osl@aviator.eu

Aalesund (AES) +47 9707 6510
Bardufoss (BDU) +47 7728 6560
Bergen (BGO) + 47 4000 2444
Bodø (BOO) +47 7580 0700
Haugesund (HAU) +47 4000 2444
Kristiansand (KRS) +47 9158 1790
Molde (MOL) +47 7030 3600
Oslo (OSL) Email: ll.osl@aviator.eu/+47 6482 3035
Stavanger (SVG) +47 982 47 599
Tromsø (TOS) +47 7728 0400
Trondheim (TRD) +47 9599 3795

Sweden

You can check the status of your baggage on World Tracer

Stockholm-Arlanda (ARN) baggage.arn@aviator.eu
Malmö (MMX) baggage.mmx@aviator.eu
Gothenburg Landvetter (GOT) baggage.got@aviator.eu/ +46 31 94 25 73

For left items onboard an aircraft or in the terminals at Stockholm-Arlanda please contact: Bagport Stockholm-Arlanda

UK

You can check the status of your baggage on World Tracer

Manchester (MAN)
Thomas Cook: Worldwide Baggage: LRS.BFallon.manchester@googlemail.com
Norwegian/SAS/Other airlines: Global Baggage Services:mansupervisor@globalbaggage.co.uk