We apologise for your lost baggage and understand what an inconvenience this is for you. Please rest assured that we will do everything we can to assist you.
If your baggage details have been entered into our worldwide computerised baggage tracing system, you can check the status of your delayed bag and, as needed, modify the delivery and contact information – track it here:
Open World Tracer
When contacting us by mail or phone please inform about:
1. Bag tag number
2. Full name
3. Flight number e.g: KL1124
4. Flight route e.g: From JFK to CPH via DUS
5. Baggage type, colour and description
Arrivals/Lost & Found
Denmark
You can check the status of your baggage on World Tracer
We are working 24 hours a day to locate your baggage and we will contact you as soon as your bag is ready for delivery. We thank you for your patience and apologise for any inconvenience.
Copenhagen (CPH) [email protected]
Tel: +45 3247 4725
Finland
You can check the status of your baggage on World Tracer
Lost & Found:
[email protected]
Norway
You can check the status of your baggage on World Tracer
Lost & Found:
+47 4000 2444
Sweden
You can check the status of your baggage on World Tracer
Stockholm-Arlanda (ARN) [email protected]
Malmö (MMX) [email protected]
Gothenburg Landvetter (GOT) [email protected]
For left items onboard an aircraft or in the terminals at Stockholm-Arlanda please contact: Bagport Stockholm-Arlanda